How do I reset my Blackberry phone to factory default settings?

By Jinnat Ul Hasan on Saturday, May 29th, 2010 under Mobile Technology

How do I reset my Blackberry Curve mobile phone to factory default settings?

Few days back, one of my colleague left our organization for better career. She handed over her phone to me, and I had to reset the phone to factory default settings before I hand over it to the authority. This is the first time I was trying to reset a Blackberry phone. It was a new experience, I thought I should share with everyone.

To be honest with you, I’m not a fan of Blackberry. Although I own a Blackberry Curve 8900, still it’s too dull for me. I like Apple iPhone at lot, I own an Apple iPhone 3G and planning to replace my Blackberry with a Google Nexus. Anyway, since I’m not interested in BB, I have not explored it different features. So I had to explore it this time.

To reset Blackberry Curve (probably other BB models as well), you have to follow these steps:

Go to Options > Security Options > General Settings.
Then click the Menu Key, it will show a list of options.
Select Wipe Handheld and follow the instructions.

That’s it. It should reset your BB phone to factory default settings. Hope this small post will help you in emergency situation.

Have a nice Weekend, Take care, bye.

{ 24 comments… read them below or add one }

kayleigh October 10, 2011 at 3:23 pm

hi my bbm is not working at all how can i sort this please

shannon garrity September 2, 2011 at 12:10 pm

hello can you help ive download this theme and it not letting me do anythink like change my bbm picture or change my bbm name or letting me see my recent updates….. and when i try and go on options to see if i can change it..it wont let me.. please please help me….

Nahom August 22, 2011 at 12:14 pm

Thanks very much it worked well.

Louise August 4, 2011 at 11:02 pm

I have a similar situation where I have aquired an old BB 8120 which was an old work’s phone. As it was part of the enterprise network, I need to reset the phone as there is no function to SMS on this as it has been disabled. I have tried to follow the instructions above but when I press the menu button, there is no option apart from ‘Close’.

Any ideas please?

Thanks
Louise

Declan August 1, 2011 at 5:07 pm

sorry to interupt on this, i just want to tell you, that wiping the bb can take awhile, do NOT take battery out during wiping process as this will break you phone, chances are you wont be able to use it after you do this… just abit of helpful info there.

Lukas D July 28, 2011 at 6:51 pm

hey bud this is brilliant work, but im attempting to get my bbm working again, any ideas how to resolve that please?

Jinnat Ul Hasan July 29, 2011 at 2:57 pm: Hi Lukas,

Are you trying to reset your BB? Please describe your situation.

Thanks.

Reply

donna June 1, 2011 at 8:01 pm

my blackberry curve turns off n wnt come on but a white screen shows up n says reset wot does this mean n how do i fix it xxxx

Jinnat Ul Hasan June 2, 2011 at 1:27 pm: Hi Donna,

Sorry babe, I’m not a pro in BB. I was just a BB user with some extra knowledge

I will advise you to check BB forums for your problem. here is a list of BB forums:

http://forums.crackberry.com/
http://www.blackberryforums.com/

Wish you all the best.

-Hasan

Reply

Sunni May 27, 2011 at 4:33 pm

if u reset ur bb do u lose ur credit that u have on there? thanks

Jinnat Ul Hasan May 28, 2011 at 7:49 pm: No, you won’t lose any credit as credit is calculated by your network, not by your handset.

Thanks for your comment.

Reply

terry sims May 17, 2011 at 10:38 am

cheers matey

marivic January 1, 2011 at 2:04 pm

i really need help for my blackberry i lose customization of my bb curve 8900 and the problems is i cannot use my camera and i cant use any themes because i just lose customization…how can i restore my original customization the black one..plsss plsss.. i need guide

Jinnat Ul Hasan January 1, 2011 at 5:19 pm: Hi Marivic,

I’m not a BB professional. I was just a BB user (currently iPhone & Android). I can’t help you in this situation.

Better, you should join BB users’ forums and ask help from their members and moderators.

http://supportforums.blackberry.com/
http://www.blackberryforums.com/
http://forums.crackberry.com/

All the best and Happy New Year!

Reply

shelly December 10, 2010 at 1:42 pm

will doing this erase contacts from sim card???

Jinnat Ul Hasan December 10, 2010 at 2:03 pm: No, resetting phone won’t do anything to your sim card content.

Reply

bernadette December 7, 2010 at 3:07 pm

hello’ i got a black berry of my friend and i have jsut found your information i am worried that i am going to lost the music is this going to happen?..and with the black berry messanger what will happen with that? thank you

Jinnat Ul Hasan December 7, 2010 at 3:18 pm: I believe all your music is stored in your SD card, and restoring the phone won’t change anything on the SD card.

BTW, you will lose will BB messenger contacts, so keep a record. Better, save a backup first and then try to restore from backup.

Wish you all the best.

Reply

Mario December 6, 2010 at 4:46 am

Thank you so much! I hope this helps with the problems this device is giving me. And just to let know, I am not in favor of BB either. They are just not functional at all!!!

Cheers!

Jax September 8, 2010 at 1:20 pm